Free messaging will be available on Gogo-enabled Delta flights for planes with two or more cabins.
"Starting this weekend, any flight you're on on Delta, anywhere in the world you'll have the ability to text for free", Bastian announced on "CBS This Morning" Wednesday. Passengers expect the kind of connection speeds they get on the ground, even while flying across continents. Specifically, Delta's partnership with Gogo, a popular in-flight Internet service, will be making this a reality.
The new service, which starts October 1, is an app that allows customers to connect to the plane's Wi-Fi for free, but only to use Wi-Fi messaging apps. Alaska Airlines customers have had access to free in-flight messaging on its Wi-Fi enabled aircraft since January.
You'll soon be able to keep in touch with friends and family on the ground when you're flying with Delta. Bastian joined Delta in 1998 and took over as chief executive officer in May previous year.
Delta claims to be the first of the three major USA carriers (including United and American Airlines) to offer the service.
Delta is the first of the three US global carriers to offer free Wi-Fi messaging. But the service is only available for text use and does not support sending photo or video files, according to a Delta statement.