Through a dedicated support page, Apple has confirmed that customers who paid for an out-of-warranty battery replacement for the iPhone 6 or later models between January 1 and December 28, 2017, are eligible for the credit. Also, the replacement should have been done at an Apple Store, Apple Repair Center, or an Apple Authorized Service Provider if users want to get the refund.
If a customer has not received an email by August, but believes they are eligible for the $50 credit, they can contact Apple themselves to chase it. Apple said that, as of Wednesday, it's beginning to alert customers who are eligible for the credit and will provide instructions on how to get it.
In December a year ago, Apple admitted that it had deliberately slowed down some older iPhones with worn out batteries.
To make up for the incident, the company this year began slashing the out-of-warranty battery replacement price on affected iPhones from $79 to $29.
If, though, someone paid the full price for their own out-of-warranty fix, they're now in line to get a partial refund. Users of iPhone's 6 and later - upon installing iOS 11 - would find their phone's performance would take a dive, slowing down unexpectedly.
The company lowered the price of replacement batteries from $79 to $29 starting December 28. Apple was ordered to turn over internal testing documents and reports as part of discovery in the case.
Under the program which will last until the end of 2018, customers are able to change the battery at a discounted price of RM 129. Users who haven't heard from the company by August 1 can use this form to contact Apple for a credit, and may be asked to provide proof of service from the authorized fix facility.