The reason behind it was that the crew forgot to maintain the cabin pressure due to which the passengers fell sick and also several complained of a headache. "As a result, oxygen masks got deployed", the official at aviation regulator, Directorate General of Civil Aviation (DGCA), said. "Some of us experienced nose bleeding and headache", Darshak Hathi, a passenger said.
As per their preliminary examination by ENT doctors, the five passengers suffered "barotrauma" of ear, which is caused due to a change in air pressure, said Rajendra Patankar, chief operating officer at the hospital.
The flight's crew has been taken off-duty and an investigation has been initiated by the Aircraft Accident Investigation Bureau (AAIB).
After Jet Aiways' Mumbai to Jaipur's mid-air horror, 13 passengers who were among the 166 onboard during the incident refused to fly on an alternate flight arranged by the airline.
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"The crew announced that the plane will return.it then circled half-an-hour before landing".
A hospital chief told the Indian Express that at least five patients had been taken to the hospital.
In a statement to Business Insider, Jet Airways said, "5 guests who were referred to a hospital for additional medical check-up accompanied by the Jet Airways' Care team have since been released, post medical examination". "I saw a passenger sitting next to me bleeding from the nose".
"Jet Airways regrets the inconvenience caused to its guests", it added. Passengers aboard the flight claim there were no announcements made and there were no staff to help with the situation.